Quality policy

In the performance of its activities of consultancy, development, implementation and maintenance of IT (Information Technology) Products and Solutions, Qindel Group is committed to satisfying its clients fully, meeting and anticipating their needs and expectations whenever possible, and taking into account all of the stakeholders.

Professional customer service, adding value and creating trust, is our priority.

By means of this Quality Policy, Qindel Group is committed to:

  1. Knowing and satisfying the needs and expectations of our clients and stakeholders, as well as the legal and regulatory requirements applicable to each case.
  2. Guaranteeing the provision of comprehensive services in a convenient and efficient manner, providing finishing touches in accordance with the most demanding quality standards.
  3. Promoting the continuous improvement of the efficiency of the quality management system and processes, ensuring that these are always in line with the company’s situation at the time.
  4. Involving our staff in Continuous Improvement, constantly maintaining and improving their professional training.

This quality policy is the reference framework used by management for setting and monitoring annual objectives and is reviewed periodically to ensure that it is kept relevant and valid.

Antonio Martínez